Driving Value Realization for Digital Business Transformation Providers

Driving Value Realization for Digital Business Transformation Providers
Are you struggling with low ROI from your ServiceNow investment?

Digital business transformation can be overwhelming, with companies struggling to realize value from their investments. Misaligned goals, lack of agility, and outdated processes often stall progress. For providers, unlocking true value requires addressing these pain points and delivering measurable, strategic outcomes that drive sustained success in an evolving digital landscape. The organization must unite behind a strategy they fully support and endorse to achieve this. inMorphis, a ServiceNow-invested company, can boost your ROI by 50% and speed up decision-making by 40% with its real-time analytics, seamless integration, and robust documentation. Read the blog to learn how!

Navigating the Pitfalls: Overcoming Value Realization Challenges
Driving Value Realization for Digital Business Transformation Providers

Maintaining Focus on Value Over Time: In long-term projects, the value realization concept often gets lost as the focus shifts to implementation. For example, a company might initially aim to reduce operational costs but later get bogged down in integrating new software, losing sight of the cost-saving goals.

Misaligned Operational Paradigms: Existing operational models may not support value creation, leading to inefficiencies and delays.

Inadequate Documentation: The lack of sufficient documentation on value creation makes measuring and demonstrating success problematic.

Ineffective Monitoring Frameworks: Metric misalignment and the absence of ways to gauge initiatives' effectiveness may hide the actual value of spending during digital transformation.

Budget Prioritization Over Value: Unfavorable circumstances, such as the extension of agreed-upon deadlines, significantly increase the likelihood of managers focusing on the time constraints rather than the value being generated.

Unlock the Secrets of Value Realization with inMorphis
Driving Value Realization for Digital Business Transformation Providers

Continuous Value Tracking: inMorphis offers comprehensive solutions that keep value at the heart of your digital transformation journey. Real-time analytics and reporting tools ensure that the focus on value remains strong throughout project execution.

Aligning Operational Models: inMorphis is an integrated platform that aligns with your existing operational paradigms, ensuring integrated value production throughout the processes. These aligning operational models assist in uniting and automating strategic goals for the smooth running of the business.

Enhanced Documentation: When using inMorphis’ solutions, one can easily attain powerful document management features that keenly track value deliveries. These features also make it easier to point to success and facilitate the issuing of reports during digital transformation.

Effective Monitoring and Assessment: The approach to monitoring and the built-in frameworks and dashboards enable the real-time tracking of key performance indicators (KPIs). This creates a positioning for the organization's goals that will allow assessment and realignment of investments.

Balanced Focus on Value and Budget: It ensures value retention by directly linking it to value tracking, with financial instruments facilitating favorable risk analysis throughout the project lifecycle.

Matching operational KPIs or measures to organizational goals results in significant benefits. These include a 25% increase in time to market and a 40% decrease in Total Cost of Ownership (TCO).

Why Invest in Value Realization with inMorphis?

inMorphis’ value realization assessment provides you with the tools to determine what your success looks like for your business, such as:

Understand the applications, data flow, integrations, and experiences with current applications implemented on the ServiceNow platform.

Measure the degree to which the customer leverages the 4 Ps: people, processes, tools, products, and platform governance.

Assess platform health with respect to technical customizations and deviation from OOB configurations.

Identify current challenges and process improvement initiatives to align with ITIL best practices.

Provide recommendations for fine-tuning existing processes and a prioritized roadmap for future initiatives.

Execute ServiceNow roadmap strategy.

inMorphis GenAI Accelerator – AI readiness assessment to accelerate GenAI adoption & drive automation.

Strong Talent Base With Niche Technology Expertise
400+

ServiceNow Professionals

1565

Accreditations & Certifications

230+

Successful Deployments

3

Store Applications

Global Presence: India, US, UK, Singapore and UAE

Case Study on Value Realization Framework
Challenges

» Delayed Time-to-Market: The enterprise struggled to deploy new enterprise applications quickly, mainly when there was the need to do it within a short time, thereby escalating costs.

» Slow Application Updates: The previous practices of releasing new features and updating applications were slow, which affected organizational flexibility.

» Underutilized IT Resources: Many of the IT service staff were engaged in tiresome and monotonous work, which limited their time for designing and implementing new ideas.

Solution

» The enterprise enlisted a Consulting Firm to conduct a Total Economic Impact (TEI) study1 to address ROI issues. The goal was to evaluate the potential benefits of integrating ServiceNow and drive maximum value.

» Strategic Value Assessment utilized a comprehensive evaluation tool to measure ServiceNow's utilization by the enterprise, identifying inefficiencies, and value opportunities. inMorphis is also walking on the same path and providing services with the utmost excellence.

» The TEI study led to a focused optimization plan, which increased application deployment rates, speeded up updates, and reduced the need for labor-intensive IT tasks. Continuous monitoring and implementation ensured that the enterprise could sustain these gains over time.

Value Outcomes

ServiceNow integration and value realization resulted in substantial business benefits for the enterprise, such as:

» 50% Faster Time-to-Market: The enterprise was able to launch new applications in half the time, reducing costs by one-third compared to alternative solutions.

» 2.5x Faster Application Updates: The enterprise achieved a 2.5x increase in the speed of application updates by optimizing release and delivery processes.

» 15% Repurposing of IT Staff: Automation of manual tasks allowed the enterprise to reassign 15% of its IT service staff to more strategic, value-driven work.

If you seek similar performance for your enterprise, you can choose to optimize value realization through inMorphis.

Conclusion

Investing in services from inMorphis, a ServiceNow-invested company, streamlines digital business transformation. You gain clear direction, more substantial team alignment, and measurable success, making your transformation journey smoother and more effective. Embrace all new services from inMorphis to unlock the full potential of your digital transformation.

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