Challenges:
- Lack of finance team visibility and flexibility across activities and tasks.
- Inability to track agile project which utilise Scrum and Kanban methodologies.
- Concerns about Data Integrity surrounding projects which inhibit decision-making ability.
- Manual tracking of user stories and defects.
Background:
An enterprise powered by the Electronic Government Authority (EGA) of Ras Al Khaimah in the United Arab Emirates. It builds the technological infrastructure and software by digitizing public services
Solutions:
- Alignment of project work with business priorities through transparency of demands and costs, resource utilization, and applications.
- Service Centricity: A single dashboard that provides visibility into project health, cost and portfolio performance.
- Performed both static ETL and Integration based data migration of historical projects from tools such as excel, solman, planisware and other inhouse tools.
- Integrated SN Project Management with MS Teams for better collabaration and document management.
- Designed a custom Demand Management form and workflow which either created a Project or was an input to SR and other ITSM processes based on certain conditions.
- Implemented Agile and Test Management to track defect/issues against user stories.
Benefits:
- More than 30 Days saved on upfront governance approval.
- 70% Processes and workflows automated.
- Reduction in lead time to value delivery.
- Centralizes demand management and defect management system.
Customer
Raksys
Industry
IT Services
Location
Noida, India
Employees
1,000 to 5,000
Products
Project & Portfolio Management
