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inMorphis achieves superfast go-live in 4 weeks with a tailored, proactive approach-based FSM framework for an NPO
inMorphis partnered with an international biomedical NPO to streamline its maintenance operations. By implementing tailored FSM solutions like preventive maintenance plans, work order templates, and real-time dashboards, the NPO achieved a 35% reduction in MTTR, 98% equipment uptime, and improved agent efficiency—all in just 4 weeks.
inMorphis Transforms ServiceNow CSM for one of the Largest Stock Exchanges Improving CSAT by 70%
inMorphis transformed ServiceNow CSM for a leading stock exchange, improving CSAT by 70%. By implementing an omnichannel grievance system, migrating to a tailored CSM framework, and automating workflows, inMorphis enhanced operational efficiency, reduced MTTR by 40%, and increased self-service rates by 50%, optimizing customer service management.
inMorphis Accelerates Business Velocity Through Objective-Centric QA and Testing for an International Government Department
inMorphis helped an international government department enhance QA and testing processes, achieving 95% automation coverage and reducing production defects by 95%. By implementing a robust test strategy and a shift-left approach, inMorphis ensured faster UAT sign-off and Go-Live, improving overall software quality and accelerating business delivery.
inMorphis Transforms CX for a Global SCM SaaS Platform Using GenAI-powered Now Assist
inMorphis transformed a global SCM SaaS platform by leveraging GenAI-powered ServiceNow. This partnership resulted in significant improvements in incident resolution, customer satisfaction, and operational efficiency. Discover how inMorphis can help your organization achieve similar results.
inMorphis Enhances Value Realization for Europe’s Leading Telecom Provider
See how inMorphis's value assessment framework and Generic Automation Framework (GAF) revolutionized ServiceNow operations for a European telecom leader. Our partnership delivered measurable improvements across platform utilization, incident resolution, and customer satisfaction.
inMorphis' Strategic Blueprint Propels One of the Leading Telecommunications in the UK Towards Zero Ops Success
UK’s Largest Telecommunication company was under tremendous cost pressure with ambitious target of 3 Bn Pounds by 2025. One of the key pillars of moving towards 3Bn Pound saving was optimizing IT operations cost, That’s when this decided to transform ops and move towards a program called as Zero Ops.
UNLOCK CRISIS MANAGEMENT THROUGH DIGITAL TRANSFORMATION
As we have seen the unprecedented reality of COVID-19, inMorphis presents a structured crisis management approach with 7 focus areas to emerge stronger through and beyond the crisis.
%20Professional%20Plugins1736424871368.jpg&w=828&q=75 "How to Request and Install Software Asset Management (SAM) Professional Plugins?")
Replicating Co-Win, Co-Delivery Success in ITX
Watch Himanshu Singhal, CEO, inMorphis and Melissa Ries, VP IT Transformation Solution Sales APJ, ServiceNow – talk about accomplishing a significant customer win of SBI Cards, the second largest and the only public credit cards & payments organization in India.
inMorphis iPulse January 2025 Edition
Dive into the latest edition of the inMorphis Newsletter, where we spotlight our...
inMorphis iPulse December 2024 Edition
Dive into the latest edition of the inMorphis Newsletter, where we spotlight our...
inMorphis iPulse November 2024 Edition
Dive into the latest edition of the inMorphis Newsletter, where we spotlight our...
inMorphis iPulse October 2024 Edition
Dive into the latest edition of the inMorphis Newsletter, where we spotlight our...
inMorphis iPulse September 2024 Edition
Dive into the latest edition of the inMorphis Newsletter, where we spotlight our...
inMorphis iPulse August 2024 Edition
Dive into the latest edition of the inMorphis Newsletter, where we spotlight our...
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