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Enterprise Service Management

DevOps and Infra Automation

IT Security Services

Governance, Risk, and Compliance (GRC)

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Case Studies

inMorphis Transforms ServiceNow CSM for one of the Largest Stock Exchanges Improving CSAT by 70%

inMorphis transformed ServiceNow CSM for a leading stock exchange, improving CSAT by 70%. By implementing an omnichannel grievance system, migrating to a tailored CSM framework, and automating workflows, inMorphis enhanced operational efficiency, reduced MTTR by 40%, and increased self-service rates by 50%, optimizing customer service management.

Case Studies

inMorphis Accelerates Business Velocity Through Objective-Centric QA and Testing for an International Government Department

inMorphis helped an international government department enhance QA and testing processes, achieving 95% automation coverage and reducing production defects by 95%. By implementing a robust test strategy and a shift-left approach, inMorphis ensured faster UAT sign-off and Go-Live, improving overall software quality and accelerating business delivery.

Case Studies

inMorphis Transforms CX for a Global SCM SaaS Platform Using GenAI-powered Now Assist

inMorphis transformed a global SCM SaaS platform by leveraging GenAI-powered ServiceNow. This partnership resulted in significant improvements in incident resolution, customer satisfaction, and operational efficiency. Discover how inMorphis can help your organization achieve similar results.

Case Studies

inMorphis Enhances Value Realization for Europe’s Leading Telecom Provider

See how inMorphis's value assessment framework and Generic Automation Framework (GAF) revolutionized ServiceNow operations for a European telecom leader. Our partnership delivered measurable improvements across platform utilization, incident resolution, and customer satisfaction.

inmorphis aiops artificial intelligence for IT operations

inMorphis' Strategic Blueprint Propels One of the Leading Telecommunications in the UK Towards Zero Ops Success

UK’s Largest Telecommunication company was under tremendous cost pressure with ambitious target of 3 Bn Pounds by 2025. One of the key pillars of moving towards 3Bn Pound saving was optimizing IT operations cost, That’s when this decided to transform ops and move towards a program called as Zero Ops.

governance risk and compliance

Making TPRM a Core Discipline with ServiceNow VRM

One of the leading Pharmaceutical Companies has made Third-Party Risk Management (TPRM) a core discipline using ServiceNow VRM. This strategic integration enhances risk assessment and compliance across its extensive vendor network, showcasing the company's commitment to robust security measures in the pharmaceutical industry.

digITal transformation

UNLOCK CRISIS MANAGEMENT THROUGH DIGITAL TRANSFORMATION

As we have seen the unprecedented reality of COVID-19, inMorphis presents a structured crisis management approach with 7 focus areas to emerge stronger through and beyond the crisis.

enterprise service management , +4 More

Balancing Cloud Costs and Business Goals with FinOps in ITAM

Date

April 10, 2024,
Wednesday

Time

20:30 PM - 21:30 PM
IST

enterprise service management , +4 More

Hardware Asset Management- From Chaos to Control in State of Asset Management

Date

January 25, 2024,
Thursday

Time

20:30 PM - 21:30 PM
IST

enterprise service management , +4 More

Driving Success: Implementing SAM for Enhanced Business Outcomes

Date

December 7, 2023,
Thursday

Time

20:30 PM - 21:30 PM
IST

Webinars

inMorphis + ServiceNow

Tranforming field service mana...

Date

November 28, 2021,
Sunday

Time

22:00 PM - 22:00 PM
IST

governance risk and compliance

4 AI-Driven Innovations in ServiceNow Xanadu Release

Explore the ServiceNow AI roadmap with new tools designed to improve productivit...

governance risk and compliance

Top 5 Key Trends Revolutionizing Integrated Risk Management: ServiceNow IRM

ServiceNow IRM empowers businesses with real-time integrated risk management ins...

enterprise service management

Automate Asset Creation for Externally Ordered Hardware Assets

Streamline management of externally ordered hardware assets through automation t...

enterprise service management

How Incomplete Integrations Hamper ServiceNow Event Management Efficiency

Explore how poor integrations affect ServiceNow event management and how to buil...

enterprise service management

5 Transformative Trends of Field Service Management Empowering Businesses to Excel

Elevate your field service business with ServiceNow FSM. Experience the power of...

enterprise service management

Revolutionizing Customer Experience with ServiceNow Customer Service Management

Customer Service Management is essential for business success. Explore how Servi...

Replicating Co-Win, Co-Delivery Success in ITX

Watch Himanshu Singhal, CEO, inMorphis and Melissa Ries, VP IT Transformation Solution Sales APJ, ServiceNow – talk about accomplishing a significant customer win of SBI Cards, the second largest and the only public credit cards & payments organization in India.