Challenges:
- High develop and modify automation processes for deploying large scale, carrier grade applications.
- For creating an agile telecom 4G/5G network spread across multiple data centers.
Background:
Leading Telecommunication company with ~300 mobile subscribers
Solutions:
- Highly optimized continuous integration and delivery (CI/CD) pipelines.
- Change Acceleration in ServiceNow: auto-creation of change requests in ServiceNow from Jenkins pipeline at every DevOps release.
- Integrated JIRA as a DevOps planning tool, GitHub as a code respository and Jenkins as a orchestration pipeline tool.
- View all commits and work items in the change request for the DevOps release when approving, rather than having commits spread across multiple task executions.
- When change control is enabled for a job in your DevOps development pipeline, a change request is automatically created and set to Assess state to request approval for the execution of the current stage or job
Benefits:
- Improved operational support and fast fixes.
- 60% reduction in time to market.

Customer
Airtel
Industry
Telecommunication
Location
Noida, India
Employees
1,000 to 5,000
Products
DevOps