Challenges:
- Manual tracking of security incidents across IT assets spread across 300 sites in 140 markets without collaboration and context.
- High swivel time for IT and SOC teams to respond, prioritise and remediate security breaches, end user and insider threats.
- Disconnected global IS, global Operations, manufacturing sites and vendor platforms.
Background:
Largest dairy market leader serving 100+ countries. 22000+ employees. 30 offices in 19 countries.
Solutions:
- ServiceNow Security Incident Response & Threat Intelligence.
- Integration with McAfee and VirusTotal.
- Automation of 7 security run books.
Benefits:
- 2700+ Emails eliminated per month.
- 45% Reduction in Security Incident Response time.
- Towards 100% True CMDB with 97000+ Configuration Item
Customer
Fonterra
Industry
FMCG
Location
Noida, India
Employees
1,000 to 5,000
Products
Security Incident Response
