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Delivery Delight

inMorphis Sets the Bar for Excellence
Customer Service Management (CSM) for a US-based Digital Outsourcing Provider

Confluent and inMorphis

When a prominent US-based digital outsourcing provider aimed to elevate its customer experience, it selected ServiceNow CSM alongside inMorphis as its preferred solution. inMorphis spearheaded the transformation, orchestrating the digitization of the entire customer experience process. This initiative enabled a comprehensive 360-degree view of customers while revolutionizing Omni-channel Customer Engagement across various touchpoints such as web interfaces, applications, call centers, and email centers.


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inMorphis is one of the leading ServiceNow Elite Partners globally and the largest ServiceNow Partner in India. We have been awarded APJ Partner of the Year by ServiceNow two times in a row, in 2022 and 2023.

With 300+ certified professionals, 60+ Enterprise customers spanning all verticals and ServiceNow products, 200+ low code application deployments, and 150+ integrations, we are your strategic partner in your transformation journey

Contact us at [email protected]