Features
Case and knowledge management
Mobile application
SLA configuration and notification
ChatBot and AI/ML
Reports & Dashboards
What makes it truly innovative?
The system will notify the doctor immediately for every emergency case via a mobile app with a response SLA. Helps address more patients with the same resources
Benefits to business
1
30% increase in doctors’ emergency response over the existing processes
2
Increase in patient NPS by more than 50%
3
Reduction in time by 40% to attend a patient
Clients who love it
Hospitals
Healthcare Industry
Banking
Case Studies
inMorphis Transforms ServiceNow CSM for one of the Largest Stock Exchanges Improving CSAT by 70%
inMorphis transformed ServiceNow CSM for a leading stock exchange, improving CSAT by 70%. By implementing an omnichannel grievance system, migrating to a tailored CSM framework, and automating workflows, inMorphis enhanced operational efficiency, reduced MTTR by 40%, and increased self-service rates by 50%, optimizing customer service management.
inMorphis Accelerates Business Velocity Through Objective-Centric QA and Testing for an International Government Department
inMorphis helped an international government department enhance QA and testing processes, achieving 95% automation coverage and reducing production defects by 95%. By implementing a robust test strategy and a shift-left approach, inMorphis ensured faster UAT sign-off and Go-Live, improving overall software quality and accelerating business delivery.
inMorphis Transforms CX for a Global SCM SaaS Platform Using GenAI-powered Now Assist
inMorphis transformed a global SCM SaaS platform by leveraging GenAI-powered ServiceNow. This partnership resulted in significant improvements in incident resolution, customer satisfaction, and operational efficiency. Discover how inMorphis can help your organization achieve similar results.
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