Features



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Ability to submit necessary requests, download relevant information / documents, such as, payslips, relieving letter, complete/final settlement and more

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Instant notifications – email/SMS

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Integration of payment gateway to clear dues

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Agent affinity to route the tickets to a particular department

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Reports & dashboard for internal users and management

Ex-Employee Portal
Ex-Employee Portal

What makes it truly innovative?

This is a digital platform where employees can submit their requirements in terms of documents, or any information, track progress and download related documents and information

Benefits to business



1


Reduction external-call flow

Considerable decline in call flow from ex-employees by leveraging this platform as as medium for all queries and requests

2


Improved communication

Ability to communicate better in an informed way. Instant notification for better reach and FAQs segment with ready-information for the user

3


Performance tracking

Businesses can track performance of each department engaged in ease of ex-employee services through intelligent dashboards

Clients who love it

IT-Services

IT-Services

Government Organizations

Government Organizations

Banks

Banks

Case Studies

 Accelerating CX at Scale—How a Digital-First Retail Leader Reduced CX Friction with ServiceNow CSM
Case Studies

Accelerating CX at Scale—How a Digital-First Retail Leader Reduced CX Friction with ServiceNow CSM

From long wait times to instant support, see how inMorphis transformed CX speed and efficiency with ServiceNow CSM for a retail leader. Contact us to know more.

inMorphis Enables Platform Value Maximization for a Leading Investment Solution Firm with 3x Increase in ServiceNow Adoption
Case Studies

inMorphis Enables Platform Value Maximization for a Leading Investment Solution Firm with 3x Increase in ServiceNow Adoption

Maximizing ROI from ServiceNow is crucial for investment firms struggling with platform underutilization. This case study explores how inMorphis helped a leading firm overcome challenges like shelfware licenses, manual reconciliation, and excessive customization. Discover how their AssessNow Value Realization Framework drove a 3x adoption increase and improved platform efficiency.

Driving Sustained Operational Excellence and Business Value through a ServiceNow CoE Setup for a Multinational Consumer Electronics Giant
Case Studies

Driving Sustained Operational Excellence and Business Value through a ServiceNow CoE Setup for a Multinational Consumer Electronics Giant

A multinational consumer electronics giant faced challenges in managing global operations, scaling teams efficiently, and unifying service delivery. inMorphis implemented a ServiceNow Center of Excellence (CoE) to standardize governance, enhance automation, and optimize workflows. By integrating a structured squad model and streamlining processes, the company achieved a 40% cost reduction and 50% faster go-to-market (GTM) for processes, ensuring sustained operational excellence and business growth.

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