Features
Knowledge and partner management
Finance management Billing, invoices, expense management
Agent Assist
Monitoring agent performance
What makes it truly innovative?
Premier insitutes can upload courses with a user-friendly view. Rendering trainings. Request outside trainers. Manage billings from the same interface
Benefits to business
1
Single-window portal
to connect the customer with premier institutes
2
Explore
courses, trainings, trainer profiles and enroll for specific courses. Service providers to schedule trainings and manage finances
3
Improve customer satisfaction
knowledge articles, flyers, brouchers, FAQs repository for self-service and customer service by service helpdesk team
Clients who love it
Educational Institutions
IT Services
Banking Industry
Case Studies
inMorphis Transforms ServiceNow CSM for one of the Largest Stock Exchanges Improving CSAT by 70%
inMorphis transformed ServiceNow CSM for a leading stock exchange, improving CSAT by 70%. By implementing an omnichannel grievance system, migrating to a tailored CSM framework, and automating workflows, inMorphis enhanced operational efficiency, reduced MTTR by 40%, and increased self-service rates by 50%, optimizing customer service management.
inMorphis Accelerates Business Velocity Through Objective-Centric QA and Testing for an International Government Department
inMorphis helped an international government department enhance QA and testing processes, achieving 95% automation coverage and reducing production defects by 95%. By implementing a robust test strategy and a shift-left approach, inMorphis ensured faster UAT sign-off and Go-Live, improving overall software quality and accelerating business delivery.
inMorphis Transforms CX for a Global SCM SaaS Platform Using GenAI-powered Now Assist
inMorphis transformed a global SCM SaaS platform by leveraging GenAI-powered ServiceNow. This partnership resulted in significant improvements in incident resolution, customer satisfaction, and operational efficiency. Discover how inMorphis can help your organization achieve similar results.
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