Press Release

Noida, India – May 5, 2025 – inMorphis today announced it has received the prestigious Rising Star in the 'ServiceNow Ecosystem Partners 2025 ISG Provider Lens™ Study' for Innovation in ServiceNow – US award, recognizing its outstanding achievements and contributions to the ServiceNow ecosystem. The recognition celebrates its exceptional work creating and delivering comprehensive business offerings to promote ‘Now platform-based’ innovation and digital transformation.

inMorphis’s Strengths

inMorphis’ GenAI universe: inMorphis has developed a comprehensive portfolio within its GenAI Universe, combining proven out-of-the-box frameworks with AI-driven innovations on the ServiceNow platform, through solutions like GenAI Accelerator, Agentic AI, Genie, Now LLM, and Now Skill.

inMorphis is an RCA (Reliability, Compliance, Customer, and Asset Management) pioneer, setting new standards for enterprises seeking operational excellence and sustainable growth. It is committed to bringing digital transformation backed by its ACE (Acceleration-Configuration-Experience) frameworks, Gen AI, and best practices. These frameworks, created with years of experience and excellence, ensure efficient implementation on the first try, ensuring 100% customer satisfaction.

As a ServiceNow-invested partner, inMorphis has a proven track record of driving substantial value for digitally ambitious enterprises through our value realization assessment framework.

Customer success stories: inMorphis is highly regarded by its client base for the value delivered. It enabled a leading US-based investment solutions firm to use its AssessNow value realization framework for ITSM, ITOM, and SAM applications. In eight weeks, the assessment findings and fixes resulted in a 35% increase in CMDB coverage, 40% higher platform utilization, and an 80% portal adoption rate.

Strategic partnerships enhancing CX: inMorphis has formed partnerships to leverage advanced technologies and enhance its service offerings. It partnered with NEURON7 to utilize GenAI in the CX space, specifically for auto diagnostics and auto-remediation, to improve efficiency and CSAT. It also partnered with AutomatePRO to enhance enterprises' Quality as a Service (QaaS) posture, driving business velocity and ensuring high-quality outcomes. Another partnership with Confluent enables inMorphis to enable enterprises to leverage data and workflow synergies.

Extensive experience in GRC: inMorphis leverages advanced analytics and reporting tools within ServiceNow GRC to provide actionable insights into risk trends, compliance performance, and operational gaps. It uses emerging technologies like AI and ML to enhance GRC processes. For example, AI-driven predictive analytics can identify emerging risks before they become critical, while ML algorithms improve anomaly detection.

About inMorphis

inMorphis is an IT consulting and digital transformation services provider founded in 2015 and headquartered in Singapore. It offers various services, including enterprise service management, IT asset management, IT security service SecOps, AIOps, GRC, IT operations management, and infrastructure automation. inMorphis delivers measurable customer business outcomes, leading to ServiceNow investing in inMorphis. This has expanded its presence and capabilities in the US, UK, India, and the ASEAN regions.

inMorphis is continuously expanding its expertise across the platform’s core, Now Assist, which integrates AI-driven services like AIOps (predictive ML services) and enterprise service knowledge automation to streamline operational efficiency and predictive analytics. It provides industry- and function-specific solutions and offers scalable tools for application development, process automation, and seamless integration, enhancing ServiceNow's ability to create dynamic, efficient enterprise environments.

The future of inMorphis: Strategic Roadmap

Over the next 1.5 years, inMorphis plans to integrate GenAI capabilities into the integrated risk management module to enhance risk management and compliance for BFSI customers. It aims to release new applications for telecom and CMDB built with scalable low-code frameworks, enabling faster deployment and ROI for clients. By aligning its road map with ServiceNow’s innovation trajectory, inMorphis aims to deliver impactful and next-generation GenAI solutions as well as maximum value realization from your ServiceNow platform.

For additional information, please contact:

Name – Bhumica Agarwal

Email id – [email protected]