Enterprise Service Management

Experience the direct advantage of cost-savings and operational innovation through inMorphis ESM. With our in-depth prowess over ServiceNow platform, you can organize all relevant business processes and enable digitalization for internal IT systems, employees and customers.

Become future-ready by adopting digital workflows on a single integrated platform and create IT service experience like never before

In-Depth Capability and Proficiency


One stop-shop for all end users – A self-service portal for all service requests, and incident reporting for various business departments


Seamless tracking of status requests and incidents, and knowledge-base for quick workaround and self-help


Workflow automation with zero manual-updating procedures, and advanced work assignments to right agents


Tracking of KPIs related to SLA compliance, request volume, approval status, and associated financial costs


Reduction in MTTR of incidents and increase in self-service index

In-Depth Capability and Proficiency

inMorphis ESM Unique Value Proposition

Enhance customer satisfaction by leveraging AI driven self service support and fixing issues proactively with predictive intelligence

Prevent service outages by gaining visibility into IT infrastructure and applications, event correlation to reduce NOC workload, actionable operational intelligence and cloud insights

Adopt modernize field service management and increase the first time fix rate by empowering field teams with mobility and ability to connect with the other teams

Automated workflows improve productivity, increases employee satisfaction by optimizing service delivery and ease in access to services

Transform IT services, elevate service experience by automating manual tasks, empower employees with mobility.

Benefits Your Business

How it Benefits Your Business


Reduction in MTTR of incidents


Increase in self-service index


360 degree view of customer related information


One stop-shop and single interface for end users and agents


Real time visibility on the data


Tracking requests status and notifications to stakeholders on approval or their request


Monitoring and reviewing performances of agents

Find more insights on

Enterprise Service Management

Get In Touch Backgorund Image
Get In Touch
inMorphis logo
linkedin iconfacebook iconinstagram lcontwitter iconyoutube icon

Useful links

About Us
Contact Us
Join inMorphis
Privacy Policy

Subscribe to our newsletter

Contact Us

[email protected]

India: Tower B, Floor S1 Urb Tech Trade Center Adjacent DPS School 35, Sector 132 Noida, Uttar Pradesh 201304

 +91 93111 42177

USA: One Boston Place, Suite 2600, Boston, MA 02108


UK: 806 Crown House, North Circular Road, North Circular Road, London, England, NW10 7PN

 +44 7441 397316

Singapore: 4, Shenton Way, Singapore 068807

© 2021 inMorphis Service Private Limited | Privacy Policy