Enhance the customer satisfaction by leveraging AI driven self service support and fixing issues proactively with predictive intelligence
Enhance the customer satisfaction by leveraging AI driven self service support and fixing issues proactively with predictive intelligence
Case Management
Communities
Knowledge Management
Performance Analytics
Virtual Agent Chatbot
Outsource service with full control and transparency. Achieve customer service performance with no data silos
Manage all cases with ease through modifying case forms to make it efficient for agents to collect only the most important and relevant information
Get contextual information to help in problem solving through agents receiving possible solutions from multiple sources
Get more work done by diving into the details of processes and fine tuning them through aligning service delivery with SLAs and customer expectations
Get on the top of the performance game by viewing performance across your organization and improve results for workgroups and tasks
Contact Us
India: Tower B, Floor S1 Urb Tech Trade Center Adjacent DPS School 35, Sector 132 Noida, Uttar Pradesh 201304
USA: One Boston Place, Suite 2600, Boston, MA 02108
UK: 806 Crown House, North Circular Road, North Circular Road, London, England, NW10 7PN
Singapore: 4, Shenton Way, Singapore 068807
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