Field Service Management (FSM)

Schedule best field service worker for the task automatically that improves your performance and saves customer’s time

Maintain service level agreements by reassign tasks even when the technician falls behind the schedule

Optimize schedules and routes for field worker so they can focus on assignments rather than driving

Achieve dynamic scheduling to lift up field service efficiency and mitigate dispatcher workload

Efficient asset management for hardware and virtual asset by tracking asset lifecycle cost and utilization

Enable field agents to attend to requests on the go Enhance proficiency and accuracy by utilizing change success score to assess how much work is required when evaluating change requests

Maximize customer uptime with preventive maintenance