HR Service Delivery

Automated workflows improve productivity and elevate employee satisfaction by optimizing service delivery and ease in access to services

HR Service Delivery

Automated workflows improve productivity and elevate employee satisfaction by optimizing service delivery and ease in access to services

Key Capabilities

Key Capabilities

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Case & Knowledge Management

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Employee Document Management

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Enterprise Onboarding

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Mobile Onboarding App

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Virtual Agent Chatbot

Outcome Focused Deployment

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Manage all employee enquiries on a single system that enhance resolution efficiency

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Record and share information by creating knowledge base articles on relevant topics and FAQs

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Gain transparency into employee enquiries and requests that help improve service delivery

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Enhance self-service to support productivity, security and compliance

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Automatically move case-related documents from HR Service Delivery cases to an employee file

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Case Studies

 Accelerating CX at Scale—How a Digital-First Retail Leader Reduced CX Friction with ServiceNow CSM
Case Studies

Accelerating CX at Scale—How a Digital-First Retail Leader Reduced CX Friction with ServiceNow CSM

From long wait times to instant support, see how inMorphis transformed CX speed and efficiency with ServiceNow CSM for a retail leader. Contact us to know more.

inMorphis Enables Platform Value Maximization for a Leading Investment Solution Firm with 3x Increase in ServiceNow Adoption
Case Studies

inMorphis Enables Platform Value Maximization for a Leading Investment Solution Firm with 3x Increase in ServiceNow Adoption

Maximizing ROI from ServiceNow is crucial for investment firms struggling with platform underutilization. This case study explores how inMorphis helped a leading firm overcome challenges like shelfware licenses, manual reconciliation, and excessive customization. Discover how their AssessNow Value Realization Framework drove a 3x adoption increase and improved platform efficiency.

Driving Sustained Operational Excellence and Business Value through a ServiceNow CoE Setup for a Multinational Consumer Electronics Giant
Case Studies

Driving Sustained Operational Excellence and Business Value through a ServiceNow CoE Setup for a Multinational Consumer Electronics Giant

A multinational consumer electronics giant faced challenges in managing global operations, scaling teams efficiently, and unifying service delivery. inMorphis implemented a ServiceNow Center of Excellence (CoE) to standardize governance, enhance automation, and optimize workflows. By integrating a structured squad model and streamlining processes, the company achieved a 40% cost reduction and 50% faster go-to-market (GTM) for processes, ensuring sustained operational excellence and business growth.

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