HR Service Delivery

Automated workflows improve productivity and elevate employee satisfaction by optimizing service delivery and ease in access to services

HR Service Delivery

Automated workflows improve productivity and elevate employee satisfaction by optimizing service delivery and ease in access to services

Key Capabilities

Key Capabilities

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Case & Knowledge Management

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Employee Document Management

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Enterprise Onboarding

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Mobile Onboarding App

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Virtual Agent Chatbot

Outcome Focused Deployment

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Manage all employee enquiries on a single system that enhance resolution efficiency

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Record and share information by creating knowledge base articles on relevant topics and FAQs

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Gain transparency into employee enquiries and requests that help improve service delivery

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Enhance self-service to support productivity, security and compliance

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Automatically move case-related documents from HR Service Delivery cases to an employee file

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Case Studies

 inMorphis achieves superfast go-live in 4 weeks with a tailored, proactive approach-based FSM framework for an NPO
Case Studies

inMorphis achieves superfast go-live in 4 weeks with a tailored, proactive approach-based FSM framework for an NPO

inMorphis partnered with an international biomedical NPO to streamline its maintenance operations. By implementing tailored FSM solutions like preventive maintenance plans, work order templates, and real-time dashboards, the NPO achieved a 35% reduction in MTTR, 98% equipment uptime, and improved agent efficiency—all in just 4 weeks.

inMorphis Transforms ServiceNow CSM for one of the Largest Stock Exchanges Improving CSAT by 70%
Case Studies

inMorphis Transforms ServiceNow CSM for one of the Largest Stock Exchanges Improving CSAT by 70%

inMorphis transformed ServiceNow CSM for a leading stock exchange, improving CSAT by 70%. By implementing an omnichannel grievance system, migrating to a tailored CSM framework, and automating workflows, inMorphis enhanced operational efficiency, reduced MTTR by 40%, and increased self-service rates by 50%, optimizing customer service management.

inMorphis Accelerates Business Velocity Through Objective-Centric QA and Testing for an International Government Department
Case Studies

inMorphis Accelerates Business Velocity Through Objective-Centric QA and Testing for an International Government Department

inMorphis helped an international government department enhance QA and testing processes, achieving 95% automation coverage and reducing production defects by 95%. By implementing a robust test strategy and a shift-left approach, inMorphis ensured faster UAT sign-off and Go-Live, improving overall software quality and accelerating business delivery.

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 +91 93111 42177

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 +1617-612-5041

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 +44 7441 397316

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