IT Operations Management

Prevent service outages by gaining visibility into IT infrastructure and applications, event correlation to reduce NOC workload, actionable operational intelligence and cloud insights

IT Operations Management

Prevent service outages by gaining visibility into IT infrastructure and applications, event correlation to reduce NOC workload, actionable operational intelligence and cloud insights

Key Capabilities

Key Capabilities

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Operational Intelligence

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Configuration Management Database

Outcome Focused Deployment

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Make informed decisions, prioritize problems and assess business impact

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Deliver with the help of multi-cloud strategy by mapping services across dynamic cloud-based providers with high amount of accuracy

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Access certified and highly accurate data from external resources to be used on any app, workflow or form

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Manage digital lifecycles with a single system across all tables, views and apps

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Avoid security threats and service outages by driving optimized certificate renewal processes

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Improve your certificate management processes with service-aware workflows in allocating work to appropriate service owners and track progress

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Get insights in traditional deployment and manage new cloud environments on a single system

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Case Studies

 inMorphis achieves superfast go-live in 4 weeks with a tailored, proactive approach-based FSM framework for an NPO
Case Studies

inMorphis achieves superfast go-live in 4 weeks with a tailored, proactive approach-based FSM framework for an NPO

inMorphis partnered with an international biomedical NPO to streamline its maintenance operations. By implementing tailored FSM solutions like preventive maintenance plans, work order templates, and real-time dashboards, the NPO achieved a 35% reduction in MTTR, 98% equipment uptime, and improved agent efficiency—all in just 4 weeks.

inMorphis Transforms ServiceNow CSM for one of the Largest Stock Exchanges Improving CSAT by 70%
Case Studies

inMorphis Transforms ServiceNow CSM for one of the Largest Stock Exchanges Improving CSAT by 70%

inMorphis transformed ServiceNow CSM for a leading stock exchange, improving CSAT by 70%. By implementing an omnichannel grievance system, migrating to a tailored CSM framework, and automating workflows, inMorphis enhanced operational efficiency, reduced MTTR by 40%, and increased self-service rates by 50%, optimizing customer service management.

inMorphis Accelerates Business Velocity Through Objective-Centric QA and Testing for an International Government Department
Case Studies

inMorphis Accelerates Business Velocity Through Objective-Centric QA and Testing for an International Government Department

inMorphis helped an international government department enhance QA and testing processes, achieving 95% automation coverage and reducing production defects by 95%. By implementing a robust test strategy and a shift-left approach, inMorphis ensured faster UAT sign-off and Go-Live, improving overall software quality and accelerating business delivery.

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 +91 93111 42177

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 +1617-612-5041

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 +44 7441 397316

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