IT Operations Management

Prevent service outages by gaining visibility into IT infrastructure and applications, event correlation to reduce NOC workload, actionable operational intelligence and cloud insights

IT Operations Management

Prevent service outages by gaining visibility into IT infrastructure and applications, event correlation to reduce NOC workload, actionable operational intelligence and cloud insights

Key Capabilities

Key Capabilities

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Operational Intelligence

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Configuration Management Database

Outcome Focused Deployment

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Make informed decisions, prioritize problems and assess business impact

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Deliver with the help of multi-cloud strategy by mapping services across dynamic cloud-based providers with high amount of accuracy

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Access certified and highly accurate data from external resources to be used on any app, workflow or form

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Manage digital lifecycles with a single system across all tables, views and apps

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Avoid security threats and service outages by driving optimized certificate renewal processes

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Improve your certificate management processes with service-aware workflows in allocating work to appropriate service owners and track progress

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Get insights in traditional deployment and manage new cloud environments on a single system

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Case Studies

 Accelerating CX at Scale—How a Digital-First Retail Leader Reduced CX Friction with ServiceNow CSM
Case Studies

Accelerating CX at Scale—How a Digital-First Retail Leader Reduced CX Friction with ServiceNow CSM

From long wait times to instant support, see how inMorphis transformed CX speed and efficiency with ServiceNow CSM for a retail leader. Contact us to know more.

inMorphis Enables Platform Value Maximization for a Leading Investment Solution Firm with 3x Increase in ServiceNow Adoption
Case Studies

inMorphis Enables Platform Value Maximization for a Leading Investment Solution Firm with 3x Increase in ServiceNow Adoption

Maximizing ROI from ServiceNow is crucial for investment firms struggling with platform underutilization. This case study explores how inMorphis helped a leading firm overcome challenges like shelfware licenses, manual reconciliation, and excessive customization. Discover how their AssessNow Value Realization Framework drove a 3x adoption increase and improved platform efficiency.

Driving Sustained Operational Excellence and Business Value through a ServiceNow CoE Setup for a Multinational Consumer Electronics Giant
Case Studies

Driving Sustained Operational Excellence and Business Value through a ServiceNow CoE Setup for a Multinational Consumer Electronics Giant

A multinational consumer electronics giant faced challenges in managing global operations, scaling teams efficiently, and unifying service delivery. inMorphis implemented a ServiceNow Center of Excellence (CoE) to standardize governance, enhance automation, and optimize workflows. By integrating a structured squad model and streamlining processes, the company achieved a 40% cost reduction and 50% faster go-to-market (GTM) for processes, ensuring sustained operational excellence and business growth.

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