Workplace Service Delivery

Multi-channel mobile enabled solution to automate all requests related to repairs and reservations for running a frictionless workplace operation

Workplace Service Delivery

Multi-channel mobile enabled solution to automate all requests related to repairs and reservations for running a frictionless workplace operation

Key Capabilities

Key Capabilities

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Workplace Space Management

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Workplace Space Mapping

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Workplace Reservation Management

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Workplace Visitor Managements

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Case and Knowledge Management

Outcome Focused Deployment

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Improve service delivery by gaining visibility into volume and types of employee inquiries

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Reduce caseloads and requests and make it convenient for your employees to find relevant and accurate information across organization

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Efficient communication of the most significant and relevant information to the targeted set of employees

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Enhance employee experience through a single platform in easily accessing information across organization

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Workplace reporting dashboards display data from all workplace service delivery applications for a transparent view of opportunities

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Case Studies

 Accelerating CX at Scale—How a Digital-First Retail Leader Reduced CX Friction with ServiceNow CSM
Case Studies

Accelerating CX at Scale—How a Digital-First Retail Leader Reduced CX Friction with ServiceNow CSM

From long wait times to instant support, see how inMorphis transformed CX speed and efficiency with ServiceNow CSM for a retail leader. Contact us to know more.

inMorphis Enables Platform Value Maximization for a Leading Investment Solution Firm with 3x Increase in ServiceNow Adoption
Case Studies

inMorphis Enables Platform Value Maximization for a Leading Investment Solution Firm with 3x Increase in ServiceNow Adoption

Maximizing ROI from ServiceNow is crucial for investment firms struggling with platform underutilization. This case study explores how inMorphis helped a leading firm overcome challenges like shelfware licenses, manual reconciliation, and excessive customization. Discover how their AssessNow Value Realization Framework drove a 3x adoption increase and improved platform efficiency.

Driving Sustained Operational Excellence and Business Value through a ServiceNow CoE Setup for a Multinational Consumer Electronics Giant
Case Studies

Driving Sustained Operational Excellence and Business Value through a ServiceNow CoE Setup for a Multinational Consumer Electronics Giant

A multinational consumer electronics giant faced challenges in managing global operations, scaling teams efficiently, and unifying service delivery. inMorphis implemented a ServiceNow Center of Excellence (CoE) to standardize governance, enhance automation, and optimize workflows. By integrating a structured squad model and streamlining processes, the company achieved a 40% cost reduction and 50% faster go-to-market (GTM) for processes, ensuring sustained operational excellence and business growth.

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