In today’s complex IT environment, ServiceNow Software Asset Management (SAM) is essential for managing software efficiently. It saves money by identifying unused or unnecessary software, so you only pay for what you use. It also ensures compliance with software license rules, helping you avoid costly fines.


ServiceNow SAM simplifies work by automating software tracking, allowing IT staff to focus on more important tasks. It provides a clear view of all the software your business uses, which aids in better decision-making about software purchases and usage. Additionally, it helps you plan for future software needs and costs, supporting budget planning and smart technology choices.


In summary, ServiceNow SAM helps businesses save money, stay compliant, work efficiently, see all their software clearly, and plan for the future. It’s a valuable tool for any business.

Benefits of ServiceNow SAM

1. Cost Optimization: SAM helps companies spend less on software. It makes sure they only buy the software they really need and use, and it finds software that needs to be used so companies can stop paying for it.

2. Compliance Management: SAM ensures companies use their software according to the rules set by the software makers. Non-compliance with software licenses can lead to audits, hefty fines, and even legal action. ServiceNow SAM ensures you stay compliant and avoid these risks.

3. Risk Reduction: SAM helps find and fix potential problems with software use, like using software without permission or not following the rules. This keeps the company safe from unexpected issues. Unmanaged software can create security vulnerabilities, exposing your company to data breaches, malware attacks, and other security threats. ServiceNow SAM helps identify unauthorized software use and potential security gaps.

4. Efficiency Improvement: SAM automates many tasks related to managing software, which means less manual work and fewer mistakes. It also works well with other tools in ServiceNow, making the whole process smoother and faster.

5. Enhanced Decision Making: ServiceNow SAM delivers insightful reports that show software usage trends, license compliance status, and upcoming renewal dates. This empowers data-driven decision-making, allowing you to optimize software purchases, renewals, and budgets.


The Challenges of Modern Software Management

Modern software management faces numerous challenges, including keeping up with rapidly evolving technologies, maintaining security in an increasingly connected world, managing complex development processes, and ensuring seamless integration across various platforms and devices.


Modern software management is complex due to the rapid pace of technological advancements, which require teams to update their skills and tools constantly. Additionally, managing distributed teams across different time zones and cultures can pose communication and coordination challenges. Security threats are also becoming more advanced and frequent, with cyberattacks becoming more frequent.


Moreover, meeting user expectations for usability, performance, and reliability while delivering products on time and within budget adds further pressure to software management teams. A robust SAM portal can help streamline software asset management processes, improve visibility, and free up IT resources to focus on core functionalities.



Reasons To Implement ServiceNow SAM

Software Asset Management, or SAM for short, is an organizational practice focused on optimizing the lifecycle of software applications. This includes overseeing acquisition, deployment, maintenance, utilization, and ultimately, disposal. It aims to ensure compliance with software licenses, optimize software usage, and minimize costs and risks associated with software ownership. SAM involves processes, policies, and tools to manage software effectively throughout its lifecycle within an organization.


1. Comprehensive Asset Tracking: ServiceNow SAM provides a centralized platform for tracking all software assets across an organization, ensuring compliance with licenses, and reducing the risk of audits or penalties.


2. Cost Optimization: By understanding software usage patterns and license entitlements, ServiceNow SAM helps organizations optimize software spending by identifying underutilized licenses or opportunities for consolidation.


3. Risk Mitigation: ServiceNow SAM helps mitigate risks associated with non-compliance, unauthorized software usage, and security vulnerabilities by providing real-time visibility into software assets and their usage.


4. Streamlined Processes: With automation and workflows, ServiceNow SAM streamlines processes such as software requests, approval, and retirement, reducing manual effort and improving efficiency.


Imagine a world where ITAM isn’t a constant headache. No more chasing spreadsheets or sifting through paperwork to track laptops, servers, and software licenses. Many organizations struggle with manual processes and siloed data, making IT asset management time-consuming and error-prone. This lack of visibility and control exposes organizations to security risks, compliance issues, and wasted resources.



While ServiceNow SAM offers a robust solution for software asset management, it's essential to stay informed about emerging technologies. Blockchain technology has the potential to further revolutionize IT asset management by offering enhanced security, transparency, and efficiency.


Unlocking the Potential of ServiceNow SAM

ServiceNow SAM is a powerful tool that empowers businesses to optimize their software usage and achieve significant cost savings. By providing a centralized platform for software asset management, ServiceNow SAM ensures comprehensive data collection and clear visibility into software licenses. This intelligence helps businesses optimize license usage, identify underutilized software, and negotiate better software license agreements with vendors. ServiceNow SAM also leverages industry best practices to refine your SAM strategy continuously, ensuring you stay compliant and make informed decisions about software investments. With ServiceNow SAM, businesses can work smarter, reduce costs, and achieve greater efficiency in their software management.


The ever-evolving software landscape presents numerous challenges for businesses. ServiceNow SAM emerges as a powerful solution, offering a centralized platform for software asset management. It streamlines processes, empowers data-driven decision-making, and reduces the risk of audits. By unlocking the potential of ServiceNow SAM, businesses can achieve significant cost savings, improve operational efficiency, and gain a competitive edge.



inMorphis, a certified ServiceNow partner, can help you implement and optimize ServiceNow SAM for your specific needs. Contact inMorphis today to learn more and start your journey towards more competent software management!