Have you ever wondered why some businesses thrive with efficient software management while others stumble in a maze of overspending and compliance pitfalls? Imagine your software budget as a leaky bucket – every dollar that slips away unnecessarily erodes your bottom line.  


Worry not! As smart shoppers find deals in busy markets, businesses have their guide for software spending: Meet ServiceNow software asset management, your software spending expert– a solution that not only plugs the leaks in your budget but also turns it into a well-oiled profit machine.  


In this blog, we'll explore the real-life challenges businesses face in managing their software spending and show you how ServiceNow SAM can revolutionize your approach. Are you ready to uncover the secrets of successful software budgeting and unlock the full potential of your investments? Let's dive in for more details. 


Common Challenges in Software Spending 

Managing software spending can often feel like navigating a labyrinth. Many businesses encounter several challenges in this regard: 

1. Lack of Visibility 

Nowadays, businesses are amassing a vast array of software tools to stay competitive and meet customer demands. However, the sheer volume of software applications often leads to a need for more clarity and control. With a comprehensive view of all software assets across the organization, it becomes easier to understand what's in use, what's redundant, and what's essential. 


2. Compliance Risks 

Software vendors establish specific licensing agreements that businesses must adhere to. These agreements include terms, conditions, and usage limitations that can be complex to track.  

Failure to comply with these agreements can expose businesses to compliance risk, penalties, audits, and legal disputes.   


3. Budget Overruns 

Businesses set budgets to manage their expenditures effectively, but uncontrolled software spending can cause considerable damage to these financial plans. Overspending on software licenses or unexpected costs can disrupt budget allocations for other critical areas of the organization. 


4. Manual Tracking 

Traditionally, businesses used manual methods to track software licenses and usage. This labor-intensive approach involves spreadsheets, paperwork, and countless hours of human effort. Manual tracking is prone to human errors, omissions, and outdated information. It's like navigating a complex maze using only hand-drawn maps – there's a high likelihood of getting lost or making mistakes along the way.



ServiceNow Software Asset Management - Identifying Over-Licensed Software 

ServiceNow's Software Asset Management (SAM) solution plays a crucial role in tackling the issue of over-licensed software within an organization. Here's how it works: 

  • License Optimization: The platform analyzes software usage data and license entitlements to identify instances where a business has more licenses than it needs. Optimizing license allocation ensures that organizations are not paying for redundant licenses.  

  • Rightsizing: ServiceNow software asset management enables businesses to rightsize their software licenses by aligning them with actual usage. This ensures that they only pay for the licenses required, avoiding unnecessary expenses.  

  • Automated Discovery: The platform employs automated discovery mechanisms to locate software installations across the organization. This comprehensive approach leaves no room for unaccounted software licenses, reducing the risk of over-licensing. 


ServiceNow SAM is a powerful ally in the quest to identify and rectify over-licensed software. Through license optimization, rightsizing, and automated discovery, it ensures that businesses make the most of their software investments while avoiding unnecessary expenditures. 



Cost Allocation and Budgeting 

SAM significantly simplifies cost allocation and budgeting for organizations in three ways: 

  • Granular Reporting 

It offers Granular Reporting, providing detailed insights into software usage and associated costs. This level of detail allows businesses to allocate expenses accurately across departments, enhancing transparency and responsible spending. 

  • Forecasting 

ServiceNow software asset management excels in Forecasting. Analyzing historical data and usage patterns assists in predicting future software spending. This proactive approach empowers organizations to make informed decisions and allocate resources efficiently, much like a weather forecast aids in planning for various seasons.


  • Real-time Monitoring 

The platform offers Real-time Monitoring of software consumption. This feature ensures immediate cost control, allowing organizations to identify and rectify budget deviations promptly. It's akin to having a dashboard displaying real-time fuel consumption in a vehicle, enabling adjustments to optimize efficiency and stay within budget constraints.




Role in Risk Mitigation 

Software asset management plays a crucial role in mitigating risks associated with software spending. Here are pointers to understand its role in detail. 


Compliance Monitoring 

ServiceNow software asset management’s role in compliance monitoring is akin to a vigilant sentinel guarding a fortress. It continuously tracks and monitors software usage to ensure that organizations adhere to their license agreements. Here's how it mitigates risks: 

  • License Adherence: ServiceNow SAM cross-references software usage with licensing agreements, guaranteeing that every software application is used within the boundaries of its licensing terms. This diligent monitoring significantly reduces the non-compliance risk.  
  • Audit Preparedness: By maintaining a real-time record of software usage and licenses, the platform ensures that businesses are well-prepared for potential audits. This preparation minimizes the compliance risk, audits catching an organization off guard, which could lead to costly penalties and fines. 



ServiceNow software asset management serves as a cybersecurity guardian for organizations. It actively identifies and addresses vulnerabilities in software to enhance overall security, reducing the risk of data breaches and other security threats:  

  • Vulnerability Detection: The platform scans software assets for outdated versions and vulnerabilities that malicious actors could exploit. By proactively identifying and addressing these weaknesses, it strengthens the organization's cybersecurity posture.  
  • Timely Patching: Software asset management ensures that patches and updates are applied promptly to rectify vulnerabilities. This timely action reduces the window of opportunity for cyberattacks and minimizes the risk of data breaches. 


Vendor Relationship Management 

ServiceNow software asset management takes on the role of a mediator and coordinator in vendor relationships, minimizing the risk of disputes and contract violations:  


  • Contract Oversight: The platform maintains a centralized repository of vendor contracts, ensuring that businesses have easy access to contract details, terms, and renewal dates. This oversight prevents contract lapses and potential penalties due to missed deadlines.  


  • Dispute Resolution: In cases of disputes with software vendors, SAM provides a comprehensive record of the contract's history and compliance, facilitating smoother dispute resolution processes. This capability reduces the risk of prolonged disputes and the associated costs. 


ServiceNow software asset management emerges as the catalyst for transformation in software spending, offering businesses a comprehensive solution to tackle common challenges, optimize budgets, and mitigate risks. It empowers organizations to unlock the full potential of their software investments, fostering efficiency and compliance while safeguarding against unexpected financial pitfalls.  


If you're ready to take charge of your software spending and steer your organization toward a more prosperous future, it's time to explore the possibilities with ServiceNow SAM. Start your journey towards smarter software management today! 


Also, check out the inMorphis website for personalized guidance and insights. Take advantage of the chance to transform your software spending into a strategic advantage!