Vendor Risk Management is an important process that organisations must implement. It ensures that organisations work with reliable vendors who meet their security, regulatory, and compliance requirements.    


In today's complex business environment, organisations often rely on third-party vendors for various functions. This ranges from IT support to supply chain management. As a result, managing vendor risks has become a crucial aspect of business operations.    


One of the most effective ways to manage vendor risks is using the ServiceNow platform capability of VRM.    


Let's explore the benefits of using ServiceNow for Vendor Risk Management through this blog.


Top 8 Benefits of Vendor Risk Management in Organisations


1. Centralised Vendor Management


Centralising vendor management processes is one of the main benefits of using ServiceNow for Vendor Risk Management. With ServiceNow, organisations can maintain a centralised database of all vendor-related information, contracts, and assessments. This centralised platform enables organisations to have a single source of truth for all vendor-related information, which makes it easier to manage and monitor vendor risks.


Also, get the Complete Guidelines to Setup Vendor Risk Management Program


2. Automated Risk Assessments 


Another significant benefit of using ServiceNow for Vendor Risk Management is its ability to automate risk assessments. The platform can automatically generate risk assessment questionnaires based on predefined criteria. It makes it easier for organisations to assess the risks associated with vendors. In addition to saving time and resources, this automation ensures that organisations can efficiently manage vendor risks.


3. Customised Risk Assessment Templates


ServiceNow also allows the creation of customised risk assessment templates. This enables organisations to tailor their assessments to specific vendor requirements. This customisation ensures that organisations can evaluate vendor risks based on their unique business needs and ensures that they can identify potential risks effectively.


4. Streamlined Workflows 


ServiceNow enables organisations to streamline their VRM workflows, saving time and resources. The platform automates many processes involved in vendor risk management, including vendor onboarding, risk assessments, and contract management. By streamlining these processes, organisations can reduce the risk of errors and inconsistencies, ensuring they can efficiently manage vendor risks



5. Improved Visibility and Reporting


ServiceNow provides organisations with improved visibility into their vendor risk management processes. It provides real-time reporting on vendor activities, vendor risk assessments, and vendor compliance requirements, which enables organisations to identify potential risks quickly and take appropriate action. Additionally, ServiceNow generates reports on vendor performance, enabling organisations to identify vendors not meeting their requirements and take corrective action.


6. Increased Security and Compliance


ServiceNow ensures that organisations can manage vendor risks effectively, ensuring compliance with regulatory requirements. The platform enables organisations to monitor vendor activities, identify risks, and take appropriate action. Additionally, ServiceNow ensures that vendor contracts comply with regulatory requirements, reducing the risk of non-compliance.


7. Reduced Costs


Using ServiceNow for VRM can also lead to cost savings. The platform enables organizations to automate many of the processes involved in vendor risk management, reducing the need for manual intervention. Additionally, the centralization of vendor-related information can reduce the risk of errors and inconsistencies, which can result in costly mistakes.


Read More about grc audit management


8. Improved Vendor Relationships


Finally, using ServiceNow for Vendor Risk Management can improve vendor relationships. By centralising vendor-related information and automating many of the processes involved in vendor risk management, organisations can reduce the burden on vendors, making it easier for them to comply with requirements.  


Additionally, by providing vendors with real-time feedback on their performance, organisations can identify areas for improvement. This also ensures they can work more effectively with vendors over the long term.



The Bottom Line


In conclusion, vendor risk management is crucial for organisations that rely on third-party vendors to deliver products and services. ServiceNow's vendor risk management solution provides organisations a comprehensive platform to manage and mitigate vendor risks efficiently.  


The solution enables organisations to automate and streamline vendor risk management activities, including risk assessments, due diligence, and contract management. It also provides a centralised repository for all vendor-related information, making it easier for organisations to manage vendor relationships and track vendor performance 


With ServiceNow's vendor risk management solution, organisations can effectively manage vendor risks and protect their reputation, data, and systems from potential harm caused by vendors. 

Don't wait until a security breach occurs, take action today to protect your business and build strong vendor relationships.


Learn more about the complete guidelines to implement a vendor risk management program.

Shashank Vashist